If you’ve just started in Aion 2, one of the first fun things you can do is customize your character.Customization Coins (or Appearance Change Tickets) let you change your character’s face, hair, body, and even save preset looks. Here’s how to get your first one quickly and efficiently.

Step 1: Reach Level 2

Good news! You no longer need to wait until level 10. You can access the customization system as soon as your character hits level 2.

Simply follow the main story quests for a few minutes after starting the game.

Once you reach level 2, the customization interface unlocks automatically.

Free Ways to Get Your First Coin

You can grab your first Customization Coin without spending a single Quna by using these methods:

Developer Stream Mail Rewards

The easiest free method. Developers often send rewards to all players via in-game mail after official streams.

Check your mailbox after weekly broadcasts.

Recent streams have given 1 free Appearance Change Ticket to every player.

Seasonal and Holiday Gift Boxes

During major events, the game sends gift bundles straight to your mailbox.

These bundles often include 1 limited-time Appearance Change Ticket, plus cosmetic items like eye effects and headwear.

Keep in mind these tickets usually expire within 7 days of claiming.

Free Battle Pass Tiers

Even without paying, progressing through the free tiers of the Battle Pass can unlock customization items.

Complete daily and weekly challenges to level up.

Look for Appearance Change Tickets at specific free milestone rewards.

Alternative Method: Buy Directly in the Shop

If you want to skip the grind:

Open the in-game cash shop.

Go to the Ticket section.

You can purchase Appearance Change Tickets, wings, or outfits directly.

No gacha mechanics—what you see is what you get.

Pro Tip: Save Coins with Gear Transmutation

Don’t waste a Customization Coin just to change your armor or weapon’s look:

Extract old or unwanted gear pieces to permanently save their appearance in your Closet.

Apply these saved skins to your active gear at any time for free.

This is a smart way to look fresh without burning through coins unnecessarily.